Check the water level Open the lid of the tank and check to make sure there is sufficient water. If you can see the top of the pump above the water level then this could be the problem. Is there water in the tank? YESNO
Contact electricain. It sounds as though there may be a problem with your power socket. Please contact an electrician.
Which statement best describes the problems you are experiencing : The pump is tripping the circuit breakers The pump is starting and stopping on it's own The pump is dead / has no life The pump is constantly running When I open a tap the pump doesn't start .
Please contact your Electrician as you appear to have a fault with the electrical installation.
Contact the Technical Team Unfortunately it sounds as though you will need to raise a ticket by completing the form below. If possible please have the following information to hand : Date of Purchase Serial number ( on the side of the pump ) Postcode We will ensure that all tickets raised are responded too ...
Try plugging the pump into an extension lead that you know is on a different circuit to where the pump is normally plugged into. Is the pump still tripping the electrics? YESNO
Type of socket Is the pump plugged into a socket rather than hard wired? SOCKETWIRED
Contact the Technical Team Unfortunately it sounds as though you will need to raise a ticket by completing the form below. If possible please have the following information to hand : Date of Purchase Serial number ( on the side of the pump ) Postcode We will ensure that all tickets raised are responded too ...
Check all connections Check all appliances that are connected to the rainwater feed from the pump. One of the most common problems is if the outside garden tap has been left dripping. This causes the pressure in the pipework to drop which starts the pump. The pressure then builds up and the pump stops. If ...
Call the Technical Team Unfortunately it sounds as though you will need to raise a ticket by completing the form below. If possible please have the following information to hand : Date of Purchase Serial number ( on the side of the pump ) Postcode We will ensure that all tickets raised are responded too ...
