[robcooper]

[vc_row][vc_column width="2/3"][vc_column_text]The solenoid valve in the Backup in a Box has a flow restrictor limiting the flow rate to 4 litres per minute. This means that you have a trickle of water moving through the unit to ensure that the water can escape through the outlet. If water is backing up the outlet pipe and overflowing through the 1 inch airgap at the back of the control panel or through the overflow pipe please check the following :

• Check that there is a 300mm vertical drop from the bottom of the unit to the first bend in the pipework. If there isn’t then you will need to raise the unit to ensure this is the case.
• Ensure that there is sufficient fall from the frst elbow to the underground tank, either directly through a service pipe to the tank or via a nearby downpipe.

[/vc_column_text][/vc_column][vc_column width="1/3"][vc_empty_space height="75px"][vc_single_image image="644" img_size="large" alignment="right" style="vc_box_shadow_3d" onclick="img_link_large" img_link_target="_blank"][vc_column_text]

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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Did this help?[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/6"][vc_btn title="YES" style="3d" link="url:https%3A%2F%2Frainhub.co.uk%2Fthankyou%2F|||"][/vc_column][vc_column width="1/6"][vc_btn title="NO" style="3d" link="url:https%3A%2F%2Frainhub.co.uk%2Fwater-is-overflowing-from-the-backup-in-a-box-2%2F|title:Water%20is%20overflowing%20from%20the%20Backup%20in%20a%20Box%20%E2%80%93%20Contact||"][/vc_column][vc_column width="1/6"][/vc_column][vc_column width="1/6"][/vc_column][vc_column width="1/6"][/vc_column][vc_column width="1/6"][/vc_column][/vc_row]

[robcooper]

[vc_row][vc_column][vc_column_text]

Which statement best describes the problems you are experiencing :

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The pump is tripping the circuit breakers[/vc_column_text][vc_column_text]The pump is starting and stopping on it’s own[/vc_column_text][vc_column_text]The pump is dead / has no life[/vc_column_text][vc_column_text]The pump is constantly running[/vc_column_text][vc_column_text]When I open a tap the pump doesn’t startWhen I open a tap the pump doesn’t start – Water[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text].[/vc_column_text][/vc_column][/vc_row]

[robcooper]

[vc_row][vc_column][vc_column_text]

Which statement best describes the problems you are experiencing :

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]No lights on the control panel[/vc_column_text][vc_column_text]My toilets won’t flush[/vc_column_text][vc_column_text]Header tank is overflowing[/vc_column_text][vc_column_text]Constantly in refresh mode[/vc_column_text][vc_column_text]My solenoids in the control unit are hot[/vc_column_text][vc_column_text]My red spanner light is on[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text].[/vc_column_text][/vc_column][/vc_row]

[robcooper]

[vc_row][vc_column][vc_column_text]

Which statement best describes the problems you are experiencing :

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The water is overflowing from the Backup in a Box[/vc_column_text][vc_column_text]The water is constantly flowing into the underground tank[/vc_column_text][vc_column_text]Nothing is happening with the Backup in a Box[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text].[/vc_column_text][/vc_column][/vc_row]

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