Check water level. Check to see if the header tank is empty or whether it is more than half full. Is the header tank empty or over half full? EmptyMore than half full
Check Float Switches. Inside the Header Tank there are two float switches. Please check that both switches move freely and there is no debris or swarf stopping them from lifting up and down. Go back to the control panel and press the 'Rain Drop' button. Did this fix the problem? YESNO
Restart Control Unit. The mains water solenoid valve may be stuck open. Please switch off the control unit, wait 10 seconds and then power up the unit again. This will reset the solenoid valves. Did this fix the problem? YESNO
Check mains water bypass. Open the left hand door on the Rain Director Control unit. You will see several pipes and one of the pipes splits into two pipes, this is the mains water feed. On the left hand pipe ( of the two ) you will see a quarter turn valve with arrows on ...
Call the Technical Team Unfortunately it sounds as though you have a problem with the mains water solenoid and you will need to give us a call on 01733 405111 Option 2. If possible please have the following information to hand : Date of Purchase Postcode Alternatively you can send us an email. Contact Technical ...
Check mains water bypass. Open the left hand door on the Rain Director Control unit. You will see several pipes and one of the pipes splits into two pipes, this is the mains water feed. On the left hand pipe ( of the two ) you will see a quarter turn valve with arrows on ...
Check Float Switch. Inside the Header Tank there are two float switches. Please check that the top float switch moves freely and there is no debris or swarf stopping it from lifting up and down. Did this fix the problem? YESNO
Call the Technical Team Unfortunately it sounds as though you will need to give us a call on 01733 405111 Option 2. If possible please have the following information to hand : Date of Purchase Postcode Alternatively you can send us an email. Contact Technical Services
Call the Technical Team Unfortunately it sounds as though you have a problem with the CAT 5 cable and you will need to give us a call on 01733 405111 Option 2. If possible please have the following information to hand : Date of Purchase Postcode Alternatively you can send us an email. Contact Technical ...
Check cat5 cable signal. If possible use a CAT 5 tester to ensure that the signal is constant between the two ends. There may be damage to the cable somewhere on the run. Was the signal constant? YESNO Unable to use a CAT 5 Tester? SKIP
