Contact electricain. It sounds as though there may be a problem with your power socket. Please contact an electrician.
Please note that the pump has a pressure switch built into the pump so if it has sensed that there is a leak or a valve / tap is open then the pump will automatically run. Please check the following : Check in tank connections Check that the connection from the pump ( where the ...
All pumps are electrically tested before they leave the production line. With some installations of the pump, the power socket could be either inside the tank turret or within the property. Please check the following : Check the Power Connection Visually check the socket that the pump is either hard wired or plugged into. Whether ...
If you have installed the Backup in a Box as per the installation instructions and there is no life with the unit the please do the following : Check the power supply. Please remove the AC Power Adaptor from the wall plug socket and plug in a small electrical device like a phone charger or ...
If this is the first time that the unit has operated please note that the unit runs for approximately 45 minutes from when the water level is above the level switch. Check the float switch is operational To check to make sure that the float switch is operating correctly carry out the following operations : ...
The solenoid valve in the Backup in a Box has a flow restrictor limiting the flow rate to 4 litres per minute. This means that you have a trickle of water moving through the unit to ensure that the water can escape through the outlet. If water is backing up the outlet pipe and overflowing ...
