Blog

Backup in a Box

The alarm is sounding on the Backup in a Box

Alarm sounding... The Backup in a Box has an alarm that will sound if it believes that the mains water has been running for more than 4 hours through the unit. If you have been for example running a hosepipe or watering the garden for many hours and your tank was low when you started ...
Hydroforce Pump

The pump is dead and has no life – Leak detection

The pump has a leak protection mode that is designed to protect your pump in the event that the pump has started and stopped too many times in a short period of time. This means the pump has shut down alerting the owner to a problem. Please open a garden tap, power off the pump ...
Hydroforce Pump

The pump is dead and has no life – Step 1

The first thing we do to do is check whether the pump is 'dead' or whether it has shut down as part of the safety features built into the pump. Restart the power supply. Find the power supply for the pump and switch it off, wait 10 seconds and then switch it back on again. ...
Hydroforce Pump

When I open a tap the pump doesn’t start – Contact

Call the Technical Team Unfortunately it sounds as though you have something wedged inside the nose of the pump or the non return valve has been damaged somehow and you will need to give us a call on 01733 405111 Option 2. If possible please have the following information to hand : Date of Purchase ...