Call the Technical Team Unfortunately it sounds as though you will need to give us a call on 01733 405111 Option 2 as your version does have fuses. If possible please have the following information to hand : Date of Purchase Postcode Alternatively you can send us an email. Contact Technical Services
Check fuses Click Here if purchased after May 2017 Open the left hand door and you will see two screws holding the right hand door closed. Unscrew these and open the right hand door. Unscrew the PCB cover and expose the 2 glass fuses housed on the bottom of the pcb board. Check the fuses ...
New AC Power Adaptor Required Unfortunately it sounds as though you have a faulty AC Power Adaptor. Please contact our Technical Team for a replacement. Alternatively you can purchase one from any Electrical Wholesaler. Contact Technical Services
Please note that any Rain Directors after May 2017 ( Product Code with V2 ) do not have fuses within the control unit. Please check the following : Power Pack Check the power pack, this is a 12v 1.5 amp ac/dc adaptor, these are common adaptors so you may have one for another appliance within ...