Check cat5 cable signal. If possible use a CAT 5 tester to ensure that the signal is constant between the two ends. There may be damage to the cable somewhere on the run. Was the signal constant? YESNO Unable to use a CAT 5 Tester? SKIP
Check cat5 cable. There is a Cat 5 cable that goes from the Control Panel up to the Header Tank. Make sure the control unit is powered off. Check to ensure that both connections are secure. Use a soft dry cloth to wipe the connectors to make sure there are no particles on the connectors. ...
Check cat5 cable. There is a Cat 5 cable that goes from the Control Panel up to the Header Tank. Make sure the control unit is powered off. Check to ensure that both connections are secure. Use a soft dry cloth to wipe the connectors to make sure there are no particles on the connectors. ...
Which version do you have? There are two versions of the header tank. If you purchased the system before 20th Septermber 2017 you will have two sensor switches in the header tank. If it was later than 20th September 2017 you will have a sensor bar in the header tank. Beneath is an image of ...
Which statement best describes the problems you are experiencing : The pump is tripping the circuit breakers The pump is starting and stopping on it's own The pump is dead / has no life The pump is constantly running When I open a tap the pump doesn't start .
Which statement best describes the problems you are experiencing : The water is overflowing from the Backup in a Box The water is constantly flowing into the underground tank Nothing is happening with the Backup in a Box Alarm is sounding on the Backup in a Box .
Which statement best describes the problems you are experiencing : No lights on the control panel My toilets won't flush Header tank is overflowing Constantly in refresh mode My red spanner light is on .
Which version do you have? There are two versions of the header tank. If you purchased the system before 20th Septermber 2017 you will have two sensor switches in the header tank. If it was later than 20th September 2017 you will have a sensor bar in the header tank. Beneath is an image of ...
Which version do you have? There are two versions of the header tank. If you purchased the system before 20th Septermber 2017 you will have two sensor switches in the header tank. If it was later than 20th September 2017 you will have a sensor bar in the header tank. Beneath is an image of ...
Call the Technical Team Unfortunately it sounds as though you will need to give us a call on 01733 405111 Option 2 as your version does have fuses. If possible please have the following information to hand : Date of Purchase Postcode Alternatively you can send us an email. Contact Technical Services
